We collect different types of information to provide and improve our educational services. The data we gather helps us personalize your learning experience and communicate effectively about programs and resources.

Personal Information You Provide

When you sign up for our programs or contact us, you might share:

• Your name, email address, and phone number
• Demographic details like age range and location within Australia
• Educational background and current financial knowledge level
• Program preferences and learning goals
• Payment information when enrolling in paid programs
• Communication history with our team

Automatically Collected Information

Our website collects certain technical data automatically through cookies and similar technologies:

• IP address and general location data
• Browser type, device information, and operating system
• Pages visited, time spent on our site, and navigation patterns
• Referral sources and search terms used to find us
• Session information and user interactions with educational content

Educational Progress Data

For enrolled participants, we track learning progress including module completion, quiz results, and engagement with course materials. This helps us improve our programs and provide better support for your educational journey.

We use the information we collect for specific purposes related to delivering quality financial education and managing our platform effectively.

We won't use your personal information for purposes beyond what we've described here without getting your explicit consent first. And we definitely won't sell your data to third parties for marketing purposes.

We keep your information within our organization as much as possible. However, there are some situations where we need to share data with trusted partners who help us run our platform.

Service Providers

We work with carefully selected third-party providers who assist with:

• Hosting our website and storing data securely
• Processing payments through encrypted payment gateways
• Sending emails and managing communication tools
• Analyzing website performance and user behavior
• Providing customer support infrastructure

These providers are contractually bound to protect your data and can only use it for the specific services they provide to us.

Legal Requirements

We might disclose your information if required by Australian law, court order, or government request. We'll also share information when necessary to protect our legal rights, prevent fraud, or ensure the safety of our users and staff.

Business Transfers

If quanterivo merges with another organization or transfers ownership, your information would be part of that transaction. We'd notify you beforehand and ensure the new entity follows this privacy policy.

Protecting your information is something we take seriously. We've implemented multiple security measures to prevent unauthorized access, disclosure, or loss of your personal data.

That said, no system is completely foolproof. While we do everything reasonable to protect your data, we can't guarantee absolute security. If you notice any suspicious activity or potential security breach, contact us immediately at info@quanterivo.org.

Under Australian privacy law, you have several rights regarding your personal information. We're here to help you exercise these rights whenever you need to.

Access and Correction

You can request a copy of the personal information we hold about you at any time. If you notice something's wrong or outdated, let us know and we'll update it promptly. We'll respond to access requests within 30 days.

Data Portability

Want to take your data elsewhere? We'll provide your information in a commonly used, machine-readable format when you request it. This includes your profile data, learning progress, and communication history.

Deletion Requests

You can ask us to delete your personal information. We'll honor this request unless we're legally required to keep certain records for tax, legal, or regulatory purposes. Even after deletion, some anonymized data might remain in our analytics systems.

Marketing Preferences

Not interested in receiving educational updates or program announcements? You can opt out of marketing communications at any time by clicking the unsubscribe link in our emails or contacting us directly. You'll still receive essential service-related messages about programs you're enrolled in.

Complaints

If you're concerned about how we've handled your information, please contact our privacy officer first. We'll investigate and respond within a reasonable timeframe. If you're not satisfied with our response, you can lodge a complaint with the Office of the Australian Information Commissioner.

Our website uses cookies and similar technologies to improve your browsing experience and help us understand how people use our platform.

Types of Cookies We Use

• Essential Cookies: Required for the website to function properly, including login sessions and security features
• Performance Cookies: Help us understand which pages are popular and how visitors navigate our site
• Functional Cookies: Remember your preferences and settings for a better experience
• Analytics Cookies: Collect anonymous data about site usage and visitor behavior

You can control cookie settings through your browser preferences. Keep in mind that disabling certain cookies might affect how our website functions. Most browsers allow you to view, delete, and block cookies from specific sites.

We don't keep your information longer than necessary. How long we retain data depends on why we collected it and whether we have legal obligations to maintain certain records.

After the retention period expires, we'll securely delete or anonymize your information so it can no longer identify you personally.

Our programs are designed for adults aged 18 and over. We don't knowingly collect personal information from anyone under 18. If you're a parent or guardian and believe your child has provided us with personal information, please contact us immediately so we can delete it.

We primarily store and process data within Australia. However, some of our service providers operate servers in other countries. When data is transferred overseas, we ensure appropriate safeguards are in place through contractual agreements and compliance with Australian privacy standards.

Any international transfers comply with the requirements of the Privacy Act 1988, meaning overseas recipients are bound by similar privacy obligations or we've taken reasonable steps to ensure your information receives comparable protection.

Our website occasionally links to external resources and partner sites that might be useful for your financial education journey. Once you leave our site, we can't control what happens to your information on those external platforms.

We encourage you to read the privacy policies of any third-party sites you visit. We're not responsible for the privacy practices or content of external websites, even if we've linked to them or recommended them as resources.

We review and update this privacy policy periodically to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we'll notify you through email or a prominent notice on our website.

The "Effective Date" at the top of this page shows when the policy was last updated. We recommend checking back occasionally to stay informed about how we're protecting your information.